Privacy Policy
Stryn by SVVIM LLC
Effective date: July 14, 2026
Stryn ("Stryn," "we," "us") is a dealership video platform operated by SVVIM LLC, a Georgia limited liability company. This policy explains what information we collect, how we use it, and the choices you have. It covers the Stryn website and platform at stryn.io, including the vehicle pages dealerships share with their customers.
Who this covers
Stryn is used by two groups of people, and we collect different information from each:
Dealership users: dealership staff and contractors who log into Stryn to manage inventory, videos, and sharing.
Vehicle shoppers: people who view a vehicle page a dealership shared with them. Shoppers do not create accounts and do not log in.
Information we collect
From dealership users: name, work contact information, role at the dealership, login credentials, profile photo and title if provided, and activity within the platform (such as videos uploaded, vehicles shared, and pages viewed) so the dealership can operate its account.
From vehicle shoppers: when a salesperson shares a vehicle page, they may record the shopper's first name and phone number in Stryn so the dealership can track its own outreach. When a shopper opens a shared page, we log that the page was viewed, along with general technical information (such as browser type, device type, and approximate region). Vehicle pages do not require an account, and we do not ask shoppers for personal information.
Automatically: like most websites, we use cookies and similar technologies for login sessions and basic analytics (we use PostHog for product analytics). We do not use advertising cookies and we do not show ads.
How we use information
We use information to operate the platform: authenticating users, hosting and streaming vehicle videos, showing dealerships how their videos and shares perform, paying videographers for completed work, providing support, and keeping the service secure. We do not sell personal information, and we do not share it with third parties for their own marketing.
Who information is shared with
The dealership. Information about a vehicle page, including who it was shared with and whether it was viewed, is visible to the dealership that owns that vehicle. If a salesperson recorded your name and phone number when sharing a page with you, that information belongs to the dealership's records.
Service providers. We use trusted providers to run Stryn: Supabase (database hosting), Vercel (web hosting), Mux (video processing and streaming), and PostHog (product analytics). These providers process data on our behalf under their own security and privacy commitments.
Legal requirements. We may disclose information if required by law or to protect the rights, safety, or property of Stryn, our users, or others.
Text messages and calls
Stryn does not send text messages or calls to shoppers. When a salesperson shares a vehicle page by text, the message is sent from the salesperson's own phone through their own messaging app. Any conversation happens directly between the shopper and the dealership.
Data retention
Dealership account data is retained while the dealership's account is active and for a reasonable period afterward for record-keeping. Share and view records are retained so dealerships can review their history. If you would like information about you deleted, contact us or the dealership you interacted with, and we will handle the request as required by applicable law.
Security
We use industry-standard measures to protect information, including encrypted connections (HTTPS), signed authentication sessions, and role-based access controls that limit each user to their own dealership's data. No method of transmission or storage is completely secure, but we work to protect the information entrusted to us.
Children
Stryn is a business tool and is not directed to children under 13. We do not knowingly collect personal information from children.
Your choices and rights
Depending on where you live, you may have rights to access, correct, or delete personal information about you. To make a request, contact us at the address below. If your request concerns information a dealership collected (such as a share record with your name and phone number), we may direct the request to that dealership or work with them to resolve it.
Changes to this policy
We may update this policy as the service evolves. We will post the updated version on this page with a new effective date.
Contact
SVVIM LLC
Email: legal@stryn.io